East

Welcome to EAST, home to the latest styles in women's fashion with beautifully crafted women's clothing, colourful jewellery and unique accessories.

Is it safe to shop online? Shopping online with EAST is totally safe. We use state-of-the-art security systems to encrypt your payment details, making it impossible for them to be read over the Internet. Please read our privacy statement for further information. How do I know which size to choose? EAST sizing can be generous compared to other high street stores. If you are in-between sizes we would recommend you choose the smaller size. Please view our to find the best size for you. What does the product measurement refer to? This refers to the following measurements: •Dresses: centre back measurement, neck to hem •Jackets & coats: centre back measurement, neck to hem •Tops: centre back measurement, neck to hem •Knitwear: centre back measurement, neck to hem •Skirts: waist to hem •Trousers: inside leg The item I want is out of stock. Will you be getting any more? We get daily replenishment of stock so it is possible that we will get more. You can try again tomorrow or ring us on +44 (0) 208 877 6543 and we can locate your chosen item through our store network. How does the Shopping Bag work? When you have decided to buy something from the website, the first step is to add the item to your shopping bag by clicking 'Add to Bag'. To view the contents of your bag, simply place your cursor over the ‘shopping bag’ icon on the top right hand corner of the screen or click the ‘view bag’ link. You can change any of these details before actually placing your order by increasing or decreasing your quantities or removing an item from your bag. When you’ve finished shopping, double-check the contents of your bag one last time then click on 'Checkout' to go to the secure payment area. Please note that adding items to your basket does not reserve these for you. Products are reserved only at the point the order is placed. How do I use a promotional code? You will be given two opportunities to enter a promotional code. Firstly at the 'Shopping Bag' page and during 'Checkout'. If the code is valid, the relevant amount will be automatically deducted from your order total. Do I need to set up an account to shop at EAST? No, you can shop at EAST without creating an account. However, if you register with us you'll be able to enjoy the following benefits: •Track your orders and review past purchases •Build a 'wish list' to create personalised outfits that you can email to friends and family. Plus, you can also print your shopping lists and take them wherever you go. •Save your address so you can shop even quicker next time •Manage your account details, address book and mail preferences
To create an account, simply click on 'Sign in' and then 'Register now' to fill in your details. What happens if I forget my password? You just need to click the 'forgotten password' link on the 'Log In'page. After entering your email address you will receive an email with a link to re-set your password. Can I make changes to my order once it is placed? We will start to process your order straight away and as a result we cannot change your order or delivery address after it has been placed. We are also unable to cancel any order once it has been placed, we therefore ask that you thoroughly check your order is correct prior to confirming. Can I purchase in other currencies? All orders are adapted in the currency of the location the order is shipped to. For European orders, the currency will automatically be set in Euros. For orders shipped to the USA, the currency will automatically be set in Dollars. For all other orders, the currency will automatically be set in Pounds Sterling, and your card will be charged using the exchange rate at the time the order is dispatched. You can find out what the exchange rate will be by looking this up on a website such as.
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